Macleod

Sunridge

16th Ave


Terms & Conditions

PURCHASE & EXCHANGE POLICY

14-day exchange period applies to all sales. All sales are final. Exchange of items only. No refunds are issued. Re-stocking fee may apply.

WARRANTY

Products come with a 90-day warranty unless otherwise stated on invoice. Warranty does not cover batteries, software issues, user error, liquid contact, exposure to extreme temperatures, acts of nature, misuse, or physical damage.

PRIVACY POLICY

At Openbox, we believe your online shopping experience should be convenient, fun and, most of all, safe. While browsing our web store, you can rest assured that we have your security in mind. This is why we have installed the most powerful encryption technology available in the marketplace today. And you can be sure that whenever any aspect of this technology changes, we upgrade our system accordingly. 


The technology we use makes your personal and credit card information unreadable as it travels to our server. Your information is then stored in a database on a server that is not connected to the Internet, and is secured behind our internal security systems. In fact, using your credit card in our web store can be safer than using it in a restaurant or gas station. 


We also make protecting your privacy a top priority. As such, we have a strict policy against selling, lending or renting any personal information you provide to us during your visit to our online store. Any personal information we collect during your visit, we use with your prior knowledge and consent, and only to properly process and fulfill your order and to make your shopping experience as enjoyable as possible. Your name and address will not show up on any mailing lists, other than our own – and that's only if you request to be on it. If you would like to be removed from our mailing list, just let us know and we will delete your information from our lists. 


All these factors give us the confidence to back every purchase you make at Openbox with our Safe Shopping Guarantee. 


The terms and conditions of the Lowest Price Guarantee are subject to change without notice.


If you have any issues or concerns with fraud or security, please contact us.

If you have any questions about our "Privacy of Information" policy, please contact us at any time.



RETAIL POLICIES


Our Lowest Price Guarantee makes sure you get the best price on the products you buy at Openbox. 


Either prior to purchase or within 7 days of purchase should you find a lower advertised price, including those on the internet from an authorized Canadian Dealer, we will match that price and beat it by giving you an additional 10% of the difference. 


Simply present us with your original Openbox sales receipt, along with proof that the item you bought is being advertised at a lower price. Once our staff verifies that the item is in stock and available for immediate sale and delivery at the advertised price, you will receive your refund. If you purchased the item from Openbox and there is no Openbox store in your area, you can contact us.


The advertised item must be of the same brand and model as the purchased product, must be new and factory sealed, and subject to a manufacturer's warranty applicable in Canada. Advertised prices must be in Canadian dollars, and will be calculated to include all charges applicable for next day delivery to your home address. Our Lowest Price Guarantee does not apply to advertising errors or misprints, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, OEM products, limited or minimum quantity or limited time offers, close-outs, liquidations, clearances, and special financing offers. 


The terms and conditions of the Lowest Price Guarantee are subject to change without notice.


METHODS OF PAYMENT


It's easy to make a purchase at Openbox. You can pay for your order with a credit card, Visa, MasterCard, or issued from both Canadian and American financial institutions.


PURCHASING BY MINORS


For the protection of our shoppers, it is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you.


MISPRINTS


We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our website. In the event that you are shipped an incorrect product, we will gladly accept the unit back and offer you a full refund.


ADVERTISING REBATE POLICY


Any applicable taxes are calculated and payable on the price before rebate. Applicable postage must be paid on mail-in rebates. Rebates payable in US dollars are subject to currency fluctuations and may be subject to Canadian bank processing fees. Openbox is not responsible for manufacturer mail-in rebates.